Shipping & Delivery Policy

SHIPPING, CONTACT, BILLING AND PAYMENT INFORMATION

Please review your shipping, contact, billing and payment information for accuracy before submitting an order. Billing information must match the billing information you have on file with the issuing bank.

Please note that Stori is unable to change a shipping address once the order has been placed. For Photo booths, you may be able to cancel your order (within 3 hours of placing it and/or before it is confirmed by the seller, whichever comes first), and place the order again with the correct shipping address.

SHIPPING

  • The cost of US domestic shipping is $100 to the 48 contiguous states and $150 to Hawaii and Alaska.
  • The cost of shipping for items ordered with expedited shipping is $225. Please note, expedited shipping is only available for “Instant Ship” items with a delivery address within the 48 contiguous states and is not available for orders to be delivered to PO Boxes or military bases.
  • Orders are typically delivered within 10-14 days.
  • Customers may incur additional charges for purchases of multiple items or heavy items.

Light units are shipped from our headquarters in Los Angeles before being delivered to you. Stands, tri-pods and any other heavy-duty item is shipped directly from the manufacture andwill typically take 7-10 business days (M-F)

Sneaker items that are labeled “Instant Ship” have already been authenticated and verified and ship directly from our facilities to you. It will typically take 4-6 business days for an “Instant Ship” sneaker order to be delivered to a buyer located in the US.

For international orders, delivery times vary due to customs. For items with a delivery address in the People’s Republic of China, import duties will be included at checkout for buyers who enter their national identification number and the items will be delivered duty paid (i.e., no additional duties should be required to be paid upon delivery). For all other international orders and for items with a delivery address in the People’s Republic of China where a buyer does not enter their national identification number, import duties are not included, and you will be responsible for them upon arrival.

Delivery times are estimates and are not guaranteed, as shipments may be affected by weather-related delays or events outside of our control.