StoriCam® Photo Booth replaces our selfie cams if they are defective or damaged and within the one year warranty period. Please email us hello@meetstori.com so that we can troubleshoot your issue and begin an RMA process, if needed. If an exchange is needed, we will provide you with an RMA tracking number as we cannot accept an exchange without an RMA tracking number. Once you receive your RMA#, please send your item back to us at our corporate office: 25133 Avenue Tibbitts, Suite: J , Valencia , CA 91355
Note: If you are shipping an item over $75, please ship via a trackable shipping service and purchase shipping insurance.
Return Policy
Your order goes into production within 24 hours of placing your order. In the unlikely event that you are not delighted with your selfie camera we will accept returns, minus a 25% restocking fee, within 7 days of when the product was received.
How to Initiate A Return
RMA Number Required: Contact us by email or phone to receive an RMA number and our warehouse mailing address prior to returning your item(s).
Product Condition: The returned items must be sent to our warehouse address and the shipment must be fully insured for the purchase price and paid for by the client. C.O.D.’s will not be accepted. All returns are subject to full inspection upon arrival prior to issuing a refund (purchase price minus a 25% restocking fee.)
Items that arrive damaged will not be eligible for a refund and will be refused upon arrival.
