Our self help is filled with our valuable support videos and documentation or chat with us.
CAPTURE YOUR AUDIENCE LOVING YOUR BRAND
The #1 automated email capture and content
creation marketing tool for brands and events
Popular Product FAQ’s
What social networks can I publish to?
Facebook profile page, Twitter account, Dropbox, Private Stori Network
Can I use Storicam in landscape mode?
No, StoriCam is only available in portrait mode.
What do I do when the pending publishing is not going down?
Do NOT log out of your account or you will lose all files.
- Log into the admin on the iPad and press the refresh button
- Shut down the app and re-open it again
- Give it 5-15minutes for the pending publishing to go down
- If that does not work, reboot the iPad
Contact support if no content is publishing.
How can I upgrade my hardware?
We offer a buyback program. We will buy your current StoriCam at 25% of the sale cost and apply it towards a new StoriCam. Contact sales for more information.
Managing Your Account
How do I update my password?
Tap on your email address on the top right corner, on the bottom of that page you will see the password reset.
How do I update my credit card?
Contact firstname.lastname@example.org , include your email account ID and we will send you a secure link to update your credit card.
How do I cancel my account?
Contact email@example.com , include your email ID and password and we will begin the process.